About
Technical Phoenix, LLC was founded in November 2011 to provide the best in desktop computer support for the professional Mac user. With a strong focus on superior customer service combined with years of expertise, we offer dependability, trustworthiness and unparalleled provider + customer communication.
Adam's Bio Steve's BioOur approach to technical support is different. We know the importance of making the customer comfortable and are committed to a refreshing new take on an essential service:
No longer will you …
- punch numbers into a phone tree.
- wonder if your call will ever be returned.
- wonder when your technician will work you into his schedule.
- wonder if your technician will show up on time.
- wonder what your technician is saying.
- wonder how much of the work you will have to do yourself.
- be frustrated because your problems are left half-solved.
- wonder if your tech provider wants to be in business!
we …
- answer the phone. We WANT our customers to call us.
- return your calls.
- make time for all of our customers.
- keep our appointments.
- evaluate your level of understanding and translate "tech" into english.
- take ownership of the problem.
- follow through and complete our work
- enjoy the work we do. We WANT to help our customers!
Establishing a long term relationship with a customer takes hard work, integrity and good communication. THAT is our goal!
Call us now! (404) 939–2326
Experience the rebirth of YOUR Mac support.